Governance

This shop recognises the importance of protecting our customers' personal information, complies with the Act on the Protection of Personal Information (個人情報保護法) (hereinafter the "Personal Information Protection Act"), and endeavours to handle and protect personal information appropriately in accordance with the following privacy policy (hereinafter "this Privacy Policy").

 

1. Definition of personal information

In this Privacy Policy, "personal information" means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, namely information relating to a living individual by which a specific individual can be identified through the name, date of birth or other descriptions contained in such information (including information that can be readily collated with other information and thereby identify a specific individual), or information that contains an individual identification code.

 

2. Purposes of use of personal information

This shop uses customers' personal information for the following purposes.
(1) To provide the services of this shop
(2) To provide information about, and respond to enquiries concerning, the services of this shop
(3) To provide information about the products, services and the like of this shop
(4) To respond to acts that violate the terms, policies and the like of this shop relating to its services (hereinafter the "Terms")
(5) To give notice of changes to the Terms and the like relating to the services of this shop
(6) To help improve the services of this shop and develop new services
(7) To prepare statistical data, processed into a form that cannot identify individuals, in connection with the services of this shop
(8) For other purposes incidental to the above purposes of use

 

3. Changes to the purposes of use of personal information

This shop may change the purposes of use of personal information to the extent reasonably considered to be relevant to the original purposes, and will notify customers of, or publicly announce, any such change.

4. Restrictions on the use of personal information

Except where permitted by the Personal Information Protection Act or other laws and regulations, this shop will not handle personal information beyond the scope necessary to achieve the purposes of use without the customer's consent. However, this does not apply in the following cases.
(1) Where required by laws and regulations
(2) Where necessary to protect the life, body or property of a person and it is difficult to obtain the customer's consent
(3) Where particularly necessary to improve public health or promote the sound upbringing of children and it is difficult to obtain the customer's consent
(4) Where it is necessary to cooperate with a national government agency, a local public body, or a person entrusted by either of them in performing the affairs prescribed by laws and regulations, and obtaining the customer's consent is likely to impede the performance of such affairs

 

5. Proper acquisition of personal information

This shop acquires personal information by proper means and does not acquire it by deception or other improper means.

 

6. Security management of personal information

This shop exercises necessary and appropriate supervision over its employees to ensure the security management of personal information against risks such as loss, destruction, falsification and leakage. In addition, where this shop entrusts the handling of personal information in whole or in part to a third party, it exercises necessary and appropriate supervision over the contractor to ensure the security management of personal information at the contractor.

 

7. Provision to third parties

Except where disclosure is permitted under the Personal Information Protection Act or other laws and regulations, this shop will not provide personal information to third parties without obtaining the customer's prior consent. However, the following cases do not constitute provision to a third party as set out above.
(1) Where this shop provides personal information in connection with entrusting the handling of personal information in whole or in part, to the extent necessary to achieve the purposes of use
(2) Where personal information is provided in connection with a succession of business due to a merger or other cause
(3) Where personal information is used jointly in accordance with the provisions of the Personal Information Protection Act

 

8. Disclosure of personal information

When a customer requests disclosure of personal information in accordance with the provisions of the Personal Information Protection Act, this shop will, after confirming that the request has been made by the customer in person, disclose the information to the customer without delay (if the personal information in question does not exist, this shop will notify the customer to that effect). However, this does not apply where this shop is not obliged to disclose the information under the Personal Information Protection Act or other laws and regulations.

 

9. Correction and the like of personal information

When a customer requests the correction, addition or deletion of the content of personal information (hereinafter "Correction") in accordance with the provisions of the Personal Information Protection Act on the grounds that the personal information is not true, this shop will, after confirming that the request has been made by the customer in person, carry out the necessary investigation without delay to the extent necessary to achieve the purposes of use, make the Correction to the content of the personal information based on the results, and notify the customer to that effect (if this shop decides not to make the Correction, it will notify the customer to that effect). However, this does not apply where this shop is not obliged to make the Correction under the Personal Information Protection Act or other laws and regulations.

 

10. Suspension of use and the like of personal information

When a customer requests the suspension of use or deletion of their personal information (hereinafter "Suspension of Use") in accordance with the provisions of the Personal Information Protection Act, on the grounds that the personal information is being handled beyond the scope of the purposes of use announced in advance or that it was acquired by deception or other improper means, and it is found that the request is justified, this shop will, after confirming that the request has been made by the customer in person, carry out the Suspension of Use of the personal information without delay and notify the customer to that effect. However, this does not apply where this shop is not obliged to carry out the Suspension of Use under the Personal Information Protection Act or other laws and regulations.

 

11. Use of cookies and other technologies

(1) The services of this shop may use cookies and similar technologies. These technologies help this shop understand how its services are used and contribute to improving the services. Users who wish to disable cookies can do so by changing the settings of their web browser. However, if cookies are disabled, some functions of the services of this shop may become unavailable.

(2) In order to survey and analyse the use of the services provided by this shop, this shop uses Google Analytics, provided by Google LLC, on this service. For details on how Google Analytics collects and processes data, and for other information about Google Analytics, please refer to Google's website.

Google Analytics Terms of Service:
https://www.google.com/analytics/terms/jp.html

How Google uses data when you use Google partners' sites or apps:
https://www.google.com/intl/ja/policies/privacy/partners/

Google Privacy Policy:
http://www.google.com/intl/ja/policies/privacy/

If you do not wish your data to be used by Google Analytics, please use the Google Analytics Opt-out Browser Add-on provided by Google.

Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout

(3) This service has enabled the "Google Analytics Advertising Features" and uses the features below, together with third-party cookies such as the DoubleClick cookie, for advertising and site improvement.

Google Analytics Remarketing
Google Analytics Demographics and Interests Reports

This allows this service to use Google Analytics cookies to analyse and obtain an approximate understanding of customers' age, gender, browsing history and interests relating to this service.

If you do not wish the "Google Analytics Advertising Features" to be used, you can disable tracking through your settings. Tracking can be disabled by installing the Google Analytics Opt-out Browser Add-on in your browser.

 

12. Enquiries

For requests for disclosure and the like, opinions, questions, complaints and any other enquiries concerning the handling of personal information, please contact us using the contact details given in this shop's "Notice under the Act on Specified Commercial Transactions (特定商取引法)", or use the enquiry form on the shop's website.

 

13. Continuous improvement

This shop will review the operational status of its handling of personal information from time to time, endeavour to make continuous improvements, and may amend this Privacy Policy as necessary.